Today’s Hours 10am-9pm

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Guest Services

Simply Accommodating
In addition to an incredible array of department stores, shops, boutiques and restaurants, the Mall at Fairfield Commons offers you-our valued guest-a full range of services to compliment your shopping experience. Guest Services, located at the main information desk by the Grand Staircase on the Lower Level, offers the following services:

Store Information:
Let our Guest Services staff offer suggestions on where to find exactly what you're looking for.

Fax and Copy Services:
Simply drop off what you need copied or faxed, and we'll have it ready for you while you wait or when you finish shopping.

Lost and Found:
We'll hold lost and found items for 60 days. Unclaimed items will be donated. (Identification on some items may be required.)

Vehicle Access/Locator and Jump Start Assistance:
We're here to help. Just stop by the Guest Services desk and we'll be glad to assist.

Complimentary Strollers and Wheelchairs:
Tired of hauling bulky strollers or wheelchairs in and out of your car? Just stop by Guest Services and we'll let you use on of ours during your visit, free of charge!

Contact Guest Services at 937-427-4300 (option 0)

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